Overview
These Terms and Conditions govern your access to and use of our website and services. By using this website, you acknowledge and agree to these terms. We recommend reviewing this document to understand your rights and obligations while engaging with our website.
1. Scope of Agreement
These Terms and Conditions constitute a binding agreement between you, the user, and Crafted by Nepal. This agreement governs your use of our website, including browsing, purchasing products, and participating in any promotional offers.
2. Products and Services
Crafted by Nepal specializes in handmade Nepalese arts, crafts, Buddha statues, and other related items. While we strive to display accurate product descriptions and images, we cannot guarantee that the colours or features will be identical due to variations in screen displays and the handcrafted nature of our products.
We reserve the right to modify or discontinue any product or service at any time without notice.
3. Pricing and Payments
All prices displayed on the website are in Australian Dollar and are inclusive/exclusive of applicable taxes (as specified). We reserve the right to change prices at any time without prior notice.
Payment must be made in full at the time of purchase using the accepted methods, including credit card, debit card, and PayPal. Your payment will be processed securely by our third-party payment processors.
In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price.
4. Shipping and Delivery
Orders are processed within few weeks and shipped to the address provided at checkout. Delivery times depend on your location and the selected shipping method.
We are not responsible for delays caused by shipping carriers, customs clearance, or other unforeseen circumstances. Any additional customs duties or taxes imposed by your country are your responsibility.
If the delivery address provided is incorrect, resulting in a failed or delayed delivery, additional charges may apply for reshipping.
5. Returns and Refunds
We are committed to your satisfaction. If you are unhappy with your purchase, you may request a return or refund in accordance with our Return Policy.
To qualify for a return, the product must be in its original condition and packaging. Return requests must be submitted within 14 days of receiving the product. Shipping costs for returns are your responsibility unless the product is defective or an incorrect item was sent.
Refunds will be processed to the original payment method once the returned product is inspected and approved.
6. User Responsibilities
By using the Crafted by Nepal website, you agree to comply with all applicable laws and regulations and use the website only for lawful purposes. You must not engage in any activities that could harm the website, disrupt its functionality, or infringe on the rights of others.
Prohibited activities include using the website for any unlawful, fraudulent, or malicious purpose; attempting to gain unauthorized access to any part of the website, servers, or networks; or introducing viruses, malware, or harmful code. Similarly, you must not interfere with the proper functioning of the website through activities such as overloading, spamming, or tampering with its systems.
You are also prohibited from misrepresenting your identity, providing false information during transactions or account creation, or exploiting promotional offers, discounts, or referral programs in bad faith. Additionally, you may not use the website or its content for commercial purposes without obtaining prior written consent from Crafted by Nepal.
If you create an account on the website, you are responsible for keeping your login credentials secure and confidential. Any activities that occur under your account are your responsibility, and Crafted by Nepal is not liable for unauthorized access resulting from your failure to safeguard your login information.
Violations of these responsibilities may result in the immediate suspension or termination of your access to the website. In cases of severe breaches, Crafted by Nepal reserves the right to pursue legal action to recover damages or seek other remedies as permitted by law. By using this website, you acknowledge and accept these responsibilities as part of your agreement to these Terms and Conditions.
7. Intellectual Property Rights
All content on the Crafted by Nepal website, including but not limited to text, images, logos, and product descriptions, is the exclusive property of Crafted by Nepal or its licensors.
You may not reproduce, distribute, or modify any part of this content without express written consent. Unauthorized use of our intellectual property is strictly prohibited and may result in legal action.
8. Limitation of Liability
To the fullest extent permitted by law, Crafted by Nepal shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, including but not limited to:
- Loss of data or profits.
- Delays or disruptions in service.
- Errors in product descriptions or pricing.
Our liability is limited to the amount paid by you for the purchased product in dispute.
9. Governing Law and Disputes
These Terms and Conditions are governed by the laws of Australia. Any disputes arising from your use of our website or services shall be resolved exclusively in the courts of Australia.
If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on this page. Your continued use of our website constitutes your acceptance of the updated terms.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us.